Village 43 | Spacious End Unit with Loft, Fireplace & Resort Amenities

Thank you for your feedback, and we're delighted to hear that you enjoyed your stay overall. We appreciate you bringing these issues to our attention as it helps us ensure a better experience for future guests. We apologize for the inconvenience caused by the broken kitchen drawers and the shower spray nozzle in the master bath. Rest assured, we'll address these maintenance issues promptly to improve the functionality of these areas. Regarding the bathroom doors and the tripping outlet in the master bath, we'll investigate these matters further to ensure they're properly addressed and fixed. We're sorry to hear about the fireplace door and mesh curtain being broken. Our maintenance team will work diligently to repair or replace them to ensure they are in good working condition for future guests. It's great to hear that our team promptly replaced the cracked coffee pot with a brand new one. We always strive to provide excellent service, and we're glad we could resolve this issue for you quickly. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Thank you for providing a review of your stay, however, we were unaware of any of these supposed issues at the time. As for cleanliness in the property, GetAway Vacations is proud to employ an exemplary cleaning staff that works diligently and tirelessly to clean, sanitize, and disinfect all properties before and after each stay. This year especially, I the wake of COVID-19, we purchased stronger cleaning products and fine-tuned our cleaning practices. Upon check-in, we provide all guests with a 24-hour customer service and maintenance line, to handle any issues that may arise and ensure a flawless vacation. Since your stay, the property has undergone renovations including some items and routine updates from our full-time maintenance staff, as we are constantly improving all of our properties in an effort to make all guest stays the best possible experiences.

Thank you for choosing to stay at our unit and for sharing your feedback with us. We appreciate your honest review and are glad to hear that the unit provided plenty of space and was clean during your stay. We apologize for any inconvenience caused by the age of the unit and the lack of updates, as well as the discomfort experienced due to the lack of air conditioning, particularly during the hottest day of the summer. We understand the importance of modern amenities for our guests' comfort, and we will take your feedback into consideration as we strive to improve our property for future guests. We're pleased to hear that the minor issue with the smoke detector was resolved quickly. Our priority is to ensure that our guests have a comfortable and enjoyable stay, and we appreciate your understanding and patience in this matter. It's great to know that the location of the unit to the spa, pool, and brewery was ideal for you, and we hope that despite the inconveniences, you were still able to enjoy your time in the area. Once again, thank you for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.