Beautiful Luxury Home with a Spa

As I said I at the door I received a batteries critically low message from my wireless door lock and just came to replace it. I just didn't want you to get locked out. And I have personal Items in the master closet yet I still gave you access to it after you asked so you could hang up your cloths.

The back door unfortunately is a Sliding Glass door that needs to be replaced by the builder who Im working with because it is warped it does lock but you have to push on it the right way. and there is a piece of wood to put in the slot to prevent access. It is rare that owners of short term rentals will give guests the garage door transmitters due to theft and as I told the guest because they tend to drive off and if your only stay a week its not that hard to use the garage external keypad. which I gave you the code for. You are the only guests that have had issues with the refrigerator it looks like the some one left the freezer door open and froze the mechanism that makes the Ice I just pulled it out and ran worm water over the tray and it works fine now. This is the 1st guest that has had an issue with the ice maker. Unfortunately sometimes homes aren't always perfect but I try to walk all guest through any problems they may have.

Unfortunately I did receive a notification that this guest was not happy with the cleaning fee and felt it was too high. They did not contact me till the day they were checking out making it impossible to verify what they said was true. I have learned as a host to ask for pictures on arrival if there are any problems due to the fact that some guests will ask for discounts or refunds without proof (pictures). I would love to be able to trust guests but I have been burned in the past. I was the one who cleaned the home prior to this guests arrival and know this was not a true response. More of I just want some money back because I think your cleaning fee is too high. The fee is the going rate for a 3 bedroom home.