Stylish East Hampton Village Retreat- Heated Pool and Sauna, Steps to Village

Thank you for staying with us this spring. It was a pleasure hosting you and we would welcome you back any time.

We're happy that you enjoyed your stay at The Vacationer and that you appreciated how immaculate and comfortable the accommodations are as well as the ideal location within a short walk to everything in East Hampton Village. It was a pleasure hosting you and we look forward to having you back in the future.

It was a pleasure hosting you and we're delighted that you enjoyed your stay at The Vacationer. We hope to have the opportunity to host you again in the future.

Dear Liliana, We're delighted to hear that you enjoyed your stay at The Vacationer. It is also wonderful to hear that you felt safe, found the layout appealing, and that you loved the location. It was a pleasure hosting you and we hope to have the opportunity to host you again. All the best, Jeanne and Eric Hamptons Vacations

Dear Ike, Thank you for returning to The Vacationer this year. We are delighted to hear that you and your family enjoyed your vacation. It was a pleasure hosting you again this spring and we would welcome you back any time. So glad we were able to make your stay as carefree as possible. All the best, Jeanne and Eric- Hamptons Vacations

We are so glad to hear that you enjoyed the speedy checkin/checkout process and the comfortable, fully equipped interior of our vacation home. l We were sorry to hear that the shrubs in the front yard had overshadowed some of the windows. We periodically trim all shrubs, and we have since scheduled a professional landscaper to prune the shrubs during autumn this year. As always, the lawn is mowed on a weekly basis by a professional lawn care company.

We were sorry and surprised to hear after your departure that you were not fully satisfied with your accommodations and the comprehensive range of amenities that we routinely provide. In addition, we were extremely surprised to hear that you didn't feel welcome in spite of all of the recommendations we provided about the special services you were interested in for your birthday and the information packet we sent prior to your arrival with specific details about supplies such as paper goods and cleaning products; not to mention the happy birthday wishes we expressed, the personalized welcome card, the complimentary bottle of wine, and the 8 wine glasses we placed in the house. Given that aside from giving a thumbs up, you did not respond to our welcome text, in which we asked if your arrival went smoothly, if all was well at the house, and to please let us know if there was anything we could do to make your stay more comfortable and enjoyable, we assumed everything was fine. We would have readily addressed any issues if we were made aware of them such as an item the cleaning service may have inadvertently overlooked or a former guest setting a timer on the TV, unbeknownst to us. Regarding optional pool heating charges, we are transparent about the fact that the propane for the pool heater is the guest's responsibility if the pool heater is used and the cost is based on the amount of propane used during the stay. Lastly, in order to ensure guests are easily able to utilize the systems and appliances in a house that is not their own, we have taken the time to provide instructions.

Dear Helen, thank you for staying with us and thank you for your feedback. We are glad to hear that you found the house to be beautiful and the kitchen so well equipped! We have a gardener who periodically trims the landscaping, and we have since trimmed away the daffodils and other early blooming flowers. We normally receive rave reviews on the location of this vacation home which is situated in a quiet, private setting at the end of a cul de sac and is 0.3 mile (6 minute walk) to the first cafes in East Hampton Village and 0.6 mile (12 minute walk) to the center of East Hampton Village. I am sorry to hear that you were not able to find the beach chairs which are located in the laundry room of the vacation home. We also have beach towels at our office which we are glad to provide upon request. We wish you all the best, and we look forward to the prospect of hosting your family again. Best regards, Eric Hamptons Vacations

Thank you for your very positive feedback! It was a pleasure hosting you and your family and we very much appreciate your renting our vacation home a second time during the same summer! Best regards, Eric Kaufman Hamptons Vacations