Upgraded lake view

Thank you Kay! We absolutely enjoyed hosting you and hope to have the opportunity again upon your return to Havasu!

Thank you Gary and Diane! It was a pleasure hosting you! We look forward to hosting you again!

Thank you for posting your review of our property. We stayed at our home the weekend after your departure. During our stay, we found that the heater fan was not operating properly. The heater was on, but was not distributing warm air. We had the service technicians out that Monday. They found the fan had seized, so they replaced it. I can only assume the heater was malfunctioning during your visit and apologize for this inconvenience. I am sorry the house was cold. The heater was set at 68-70 degrees during your entire stay which would generally provide you with a warm environment, but for the issue with the fan. There was an extra comforter in the master bedroom closet, perhaps you did not notice. I also apologize that the unit was noisy, it is a rather large unit and again, the malfunctioning fan was likely the issue. Re the remote only access to furnace/ac thermostat. We did not always control the thermostat. After having a few guests turn the AC down to 60 degrees and leave it at that temperature during their entire visit while leaving the doors open, we were put in a position where we felt it necessary to control the unit. We do, however, act promptly on any requests for temperature adjustment. Re the tvs, we discussed the fact that we only had Hulu at the house prior to your booking as I knew you were requesting a long stay. You advised this was fine as you only watch tv via streaming. It is my understanding that the main issue was the speed, or lack there of, of the internet. I have the highest internet speed connection offered, I do not understand why the system was continually buffering. I would have reached out to the internet provider if you would have advised me of this issue. I will do so today. . Thank you for also noting the PROS of our property. We try to offer everything you may require in the kitchen. Glad you enjoyed the fire pit. It is very relaxing and enjoyable. The neighborhood, seating areas and views are also enjoyable. Thank you for noting the interior decorations, we strive to provide an atmosphere in which our guests feel at home.. We will seriously take your CONS into consideration. We appreciate your input and will take steps to improve our property. You left our home in immaculate condition. We really appreciate your doing so and thank you for staying at our property. Margerie