Awe-inspiring setting, private heated pool/spa, just close enough to the action

We believe this review is extremely harsh. We were not made aware of or given a chance to explain or cure the grill and camera complaints prior to receiving this review. Refrigerator Failed: Sadly, this did indeed happen a few days into the rental period. The refrigerator was only seven years old, was in like-new condition, and we had no forewarning of any kind. We arranged to have a new replacement delivered to the home that same afternoon, and we issued a $200 refund to the guest for the food spoilage. Barbeque Grill: Sedona is located in a desert high-fire-danger area that is often subjected to strict burn restrictions. For safety and other practical reasons, we decided to permanently disable the open-flame grill that sits covered in our backyard kitchen countertop. In its place, we provide a Kenyon G2 electric grill. This fact is disclosed in our home’s User Manual, which we make available in digital and printed forms to all guests. To avoid any future confusion or disappointment, we have removed the “Grill” item from our home’s list of amenities. Security Cameras: Here again, all cameras are disclosed to all guests via our Arrival Letter and via our home’s User Manual. All cameras are turned off at all times during guest occupancy, and all may be covered and/or unplugged if the guest chooses. Before receiving this review, we were not aware of VRBO’s Surveillance Device Policy. We have since taken steps to enhance our compliance. Dagan & Kim Heaps