Spanish steps Luxury Apt with terrace- by "The Living Rome" -Officially Licensed

Dear Ron, Before answering all the negatives you listed ,which I find untrue and your rating most unfair , you did not mention how you left my place : Dirty and with Vomit on the bedcover left on the floor etc. - Communication with you was bad and your responses were scarce and delayed - I sent you helpful videos for your check in which you DEFINITELY did not view. One video shows that CUTLERY AND CROCKERY are in the living room sideboard. There are at least 10 adult size forks available. It is your fault that you didn't even ask me where to find the cutlery leave alone not watch the videos. - The building is 17th Century, so we are not allowed to put any AC appliances on the Facade. The two bedrooms have latest generation AC's, as indicated in my listing and are sufficient to cool the whole place . We have actually received compliments for the high efficiency of the two AC appliances. - The musty smell in the bathroom is because you probably never opened the window to air it. - I can assure you that the price you paid for your stay, in such a desirable location during the high season , would not allow you to stay in more than a two star Hotel. - FYI I have been in this business for the past 9 years, listing 4 apartments and have been Designated as a SUPERHOST in another platform, Having close to 90 % 5 star reviews. As such my place is almost always fully booked. -