4/10 - Insatisfatório
Katie B.
31 de dez. de 2025
Pontos negativos: Limpeza, comunicação e precisão do anúncio
I am sorry to leave this review, but clearly there is a problem. We were excited about the location; beside a nice creek with a fire pit. That was the highlight. The screened in porch was okay, but needs cleaning and updating. The pictures of the bedrooms/ furnishings online were very appealing; 4 poster beds and nice furnishings. Upon arrival, we noted the bedroom furnishings had been changed to just a bedframe with worn out comforters. If we had seen the present bedrooms online, we would not have spent our money. The worst part is that we noted/ pictures taken, of rat feces throughout the cabin; on the toilet tissue, the pillows, the comforters, on the baseboards. In the kitchen, we found rat feces on the dinnerware, cookware, in the kitchen drawers. We reached out to the host with pictures; their answer was to bring over a rat trap. We did catch one rat, but others were observed coming from behind the fireplace. Totally disgusting. We had saved all year for a destination family Christmas. The host offered us no other option but to refund 2 nights and find another place. Since it was during the week of Christmas, there was nothing nearby. We had to stay, but we used our own blankets and pillows, sleeping on top of the comforter. We cleaned the kitchen(washed all the dishes, cutlery, pots & pans before we could use them. We requested a full refund, with cleaning fee, the host refunded 1 night. VRBO has been contacted. Property should be taken offline for deep cleanin
Katie B.
Hospedou-se por 4 diárias em dez. de 2025
