Extremely Disappointing Experience – Would Not Stay Here AgainThis was, without a doubt, the worst rental experience I’ve had in Rocky Point in over 12 years of visiting.The check-in process was ridiculous. I had prepaid with a credit card three weeks in advance, yet I was denied check-in because I didn’t have the physical credit card with me. This created unnecessary frustration right from the start.The condo itself was not clean, and there were leftover food items in the refrigerator from previous guests. We also had to deal with numerous small flying ants throughout the unit, which was unpleasant.The fourth bedroom’s Murphy bed was in poor condition. It had no support legs and sagged approximately five inches lower at the front, making it feel unstable and poorly maintained.To make matters worse, on our final day, security knocked on our door and accused us of damaging a parking block. I was pressured into giving them cash and was told the police would take me to jail if I didn’t. Many of the parking blocks throughout the property already had visible cracks, scratches, and signs of wear. The entire incident was extremely upsetting and left a terrible final impression.Throughout our stay, the Casago staff came across as unwelcoming and unhelpful. Instead of feeling welcomed as paying guests, we felt as though we were being treated poorly from the moment we arrived until the moment we left.By far this was the worst experience I’ve had in Rocky Point!