My Destination Home Orlando - ChampionsGate 8 Bdrm

Shaperria, Thank you so much for choosing our house to bring your family to. I'm happy to hear that you loved everything. We look forward to your return. Shelly

Sayly, We're glad your family had fun. Thank you for coming! -Shelly

Kareem, You and your family were terrific guests. We’ll keep the pool warm for your return. -Shelly

Cory, Thank you for sharing your impressions of our home. Even though it's always great to hear our adult guests were pleased with our amenities, It really makes me happy that your child was "blown away" with the Toy Story room. We hope that you keep us in mind for your next Florida get away. -Shelly

Ramona, I am glad to know that you were happy with the accommodations and service. Our goal is to make your stay Great! Hope to see you again soon. -Shelly

Patrick, thank you so much for the wonderful review. I am honored to hear that you consider your experience with us to be your best. It was my pleasure to assist during your stay. You are welcome to come again any time. -Shelly

Sharon, Thank you for your feedback. We are sorry to hear that you were not completely satisfied with your stay. We do keep an open line of communication with guests during their time with us, which allows for phone calls and text messages. Guests who choose to use these features, are able to get their requests and/or concerns met right away. Towels and blankets are provided based on the 19 -person capacity of the home. When requests for additional items are communicated to us, we happily provide them. We are sorry that the extra blankets though in the home, were not distributed evenly in each closet. Though we typically get praises for our beds and pillows, we will now provide varying densities of pillows. We were not aware that you were having trouble operating our Resideo Smart Thermostats. The temperature in the home is completely controlled by our guests and works quite well. We gladly provide assistance to quickly resolve any user issues with the thermostats. The carpet is shampooed regularly, which can result in stretching. A prompt resolution to remedy any such areas, is under way. The cleanliness of the home is something we pay particular attention to. Which is why we are usually commended for our efforts. Every inch of this home is cleaned after every stay. However, we will be adding an extra measure of inspection to ensure we maintain the quality our guests seek and deserve. Please contact us, we would like the opportunity to show you the level of experience we are known for.