Crescent Shores 309- Oceanfront 2 BBR- Pool

Thank you for sharing your feedback. We are very sorry to hear that the cleanliness of the condo did not meet your expectations. A clean and welcoming space is extremely important to us, and we regret that you arrived to a condition that required additional cleaning on your part. Your comments have been shared with our cleaning team so we can address these concerns and reinforce our expectations. We also apologize for the frustration you experienced when requesting assistance. We understand how disappointing it is to feel that your concerns were not handled promptly during your stay. Regarding the parking garage elevators, pool conditions, and beach activity, those areas are managed by the resort/HOA and local authorities and are outside of our control as condo owners. While we understand these issues affected your vacation experience, they are not related to the condition or management of the condo itself. We appreciate you bringing these matters to our attention and will continue working to provide a better experience for our future guests.