Avaliação verificada
4/10 - Insatisfatório
Danny E.
19 de mar. de 2026
Pontos negativos: Limpeza
The house was not adequately prepared for a property advertised to sleep 15 people for a three-night stay.There were insufficient basic amenities, including toilet paper, spare towels and tea towels. The stovetop was broken for the entire stay, meaning we were unable to cook and had to spend additional money on takeaway food for everyone staying in the house.The property was not cleaned to an acceptable standard on arrival, and the downstairs fridge had mould inside it. In addition, the upstairs fridge was not cold enough, which caused the groceries we had purchased for the weekend to go off.Most concerning, the smoke alarm appeared to be faulty and went off at approximately 2am, resulting in the fire brigade having to attend the property. This was extremely disruptive and raises serious safety concerns.I also want to address the claim that there were “house parties” or gatherings at the property. We categorically reject this allegation. The house was occupied by family members, including children, who were staying there for our wedding weekend nearby. No parties took place. We simply had normal family lunches and dinners across the three days where food and beverages were consumed. I take offence that, because the bins were full, it has been assumed that parties occurred. This claim is completely false and I request that it be formally retracted.Finally, I request that our security deposit be released immediately and that a screenshot confirming the release be prov
Hospedou-se por 3 diárias em mar. de 2026