3991 Crane House Carmel - Walk to Town and Beach

Thanks! Two minutes to the beach AND being close to town center, shops, restaurants, really is hard to beat! Hope to host you again! Matt

Thank you for your kind review! We're happy you enjoyed your stay and look forward to having you visit us again soon!

Thanks for staying with us again, Kitty. We love it that you enjoy the house as much as you do and you are always welcome back! Matt & Gloria

Glad you enjoyed the house, Ryan. Hope to host you again! Matt

Grant, so glad you enjoyed the house and it was a pleasure working out the details of your stay with us. Hope you come back! Matt

B: Thanks for your review and the pleasure of chatting several times during your recent stay. I hope the drive home to Tucson was not too grueling and the weather there not too shocking after a July in Carmel! Hope to hear from you again. M

D and family: Thanks so much for your kind review and for your stay with us this winter. We hope to see you again. M & G.

So glad you enjoyed the house and Carmel, Amber. Please to work out the details of your visit. Matt

Thanks, Kitty. We look forward to hosting you again during a less rainy month. Very strange weather this year. (For other readers, the power outage was city-wide, due to winter storms.). Matt

Thanks for the lovely review, P. Hope we can host you again. M.

Thanks so much, Anne, for your review. So glad you enjoyed your time in Carmel and in Crane House. Matt & Gloria.

We have rented our family’s home in Carmel for years with repeat guests and consistently positive reviews. We take feedback seriously and will work to address any issue. However, these renters do not seem to be operating in good faith. They left our house completely trashed – when our cleaning service arrived there was food strewn in the kitchen, liquor bottles (they’d clearly entertained), and animal stains on the carpets. The last is especially troubling as we made an exception to our normal ‘no pets’ rule after renter said their animal was well behaved. We have documentation for all of this. The size of the rooms and the furniture are accurately described and depicted on the VRBO site. We did not say that there was an en suite ‘master’ bathroom. The bedrooms vary in size but the living room, in particular, is very generous. We extensively remodeled the kitchen in 2018 with honed natural stone counters, all new maple cabinets, subway-style tile backsplash, custom counter stools, new lighting, etc. However, there are a few vintage pieces in the living room inherited from owner’s grandmother who lived here, along with her wood-block prints. We confirmed with our cleaning service dishes were not left in the dishwasher or food in the Fridge. The renter may be referring to dry towels in the dryer, about which the cleaners had left a note. We do leave spices, oils and vinegar, etc. and other food staples in the pantry. From our perspective it is often helpful to have these for guests. In the future we’ll inquire if guests prefer them removed. Several weeks into the rental period the renter sent us an ‘FYI’ note about the shower faucet and a dripping toilet. We read this note as an “FYI” suggestion for routine maintenance. These items now have been fully addressed. Both the washer and dryer are Miele units less than a year old. The dryer uses condensing technology which is more environmentally friendly, but can take slightly longer. We live in the Bay Area and cannot greet arriving guests. However, we supplied detailed information about the property, and the local area including restaurant recommendations. We responded quickly to each renter query, of which there were many. At one point the renter was agitated about a delivery and wrote messages asking for the street address. One of us tried to reach him by phone from Iceland, while the other sent him a note explaining that there are no street addresses –or sidewalks or streetlamps for that matter-- in this very desirable part of Carmel. Most guests find that part of the charm of Carmel. We are sorry he apparently did not. We are always happy to explain any details about our house and address any possible concerns. Please feel free to contact us through the rental portal.

Thanks, P, for such a lovely review. We are delighted you enjoyed your time in Carmel and in our house. We look forward to hosting you again. Matt, also for Gloria.

We are 'tickled pink' (trying my best for British idiom, here), Clayre, over your generous review. Delighted we worked out the unexpected details for your parents stay in Carmel. Our best wishes to them and to you during this difficult time. Matt & Gloria.

Thanks for the wonderful review and staying with us, Sumi. This house has been in our family for close to sixty years and I still cannot get over the thrill of walking out the back door with a bottle of wine and some cheese for sunset from our favorite bench on Scenic, not two minutes away. What good fortune to have this in our lives and to be able to share it with others... Matt