Comfortable studio near transport/tube on a quiet road.

Than you for your kind remarks

Thank you I look forward to you coming back soon once again

Thank you for your kind review. Hope to host for you soon.

hank you for your review. I always welcome feedback so I can guarantee the most comfortable experience for my guests. I will address the feedback which is inaccurate so that future guests are clear. The accommodation is clearly advertised as a Studio Apartment in the heading and in the description. It is commonly understood internationally, that a studio apartment is an independent separate living space. I do not host people I do not know inside my home with my family. I am at a loss to understand why this guest thought that she would be hosted inside my home with my family. The guest could have clarified this before booking but she did not. The window blind was in perfect working condition when the guest arrived, but shortly into her stay I noticed from the outside of the apartment window, that part of it was damaged. I texted her but she did not respond at all.I do not enter the apartment when guests are out, but on this occasion I did because I am a responsible host and wanted to repair the window blind quickly for my guest’s comfort. It is custom made so it can take time to order. The blind is now in perfect working order. I was in the apartment for less than 5 seconds and left a note asking her to contact me. It is inaccurate for this guest to claim that it took days for me to respond to her messages. All communication is tracked via VRBO and it clearly shows that I responded within hours and only once within 24 hours. Communication was challenging with this guest. Having accommodated her request for an early check in, she did not arrive until the afternoon and at no point prior to her arrival did she contact me to let me know that she was delayed. I stayed in all morning and afternoon waiting for her. When I tried to contact her about the blinds, she didn’t respond and was irritated when she did eventually come to speak to me quite late in the evening. The shower is a UK standard size, as are simple self explanatory controls. Again, at no point did this guest contact me to ask how to use it if she was struggling to operate it. I have had the shower checked and it is in perfect working order. If I am unavailable when a guest arrives, then my daughter welcomes guests and settles them into the apartment. She has done this many times especially when a guest is late. She explained everything to this guest and pointed out the dining table and chairs. They certainly do fit in the studio otherwise I would not have provided them, but perhaps this guest was unable to work out how to use them. At no point did I have to explain anything to the guest in the apartment, other than ask her to be careful with the window blind until I had the opportunity to repair it. Whether it is myself or my daughter, we make it very clear that guests are always welcome to ask for help and assistance should they need it, Unfortunately this particular guest did not approach me to ask for assistance even once so it made it impossible for me to help her.

Thank you very much for your kind review. It was a pleasure to have you as our guest. Hope to host you again soon.

Thank you Bob and Deb for your kind comments and for being such perfect guests. I look forward to having you stay with us in 2026.