HAWAII Indoors! Swim-up Tiki-Bar 20' Palms,5 waterfalls,2 Theaters,Pool, Spa,Gym

Hi Walter, Thanks so much for taking the time to review our property! We’re so glad you enjoyed yourself and found the property as special as we do!

Hi Venessa, We’re so glad you had an excellent stay with us and found our accommodations wonderful! We hope to host you again soon!

Hi Liz, Thanks so much for your feedback on our property! We’re so glad you and your cousins had fun!

Hi Javeria, Thank you for taking the time to review our property. We are so glad you enjoyed your stay at Five Falls Estate!

Hi Laura, We are so glad you enjoyed your trip to Five Falls Estate! We have many ski chalets, but we have to agree that taking a break for some fun in the sun, especially when it doesn’t include travel time, is always a good idea! Thanks for taking the time to review our property, we hope to see you again soon!

Hi Josepf, We are so glad you found some time to enjoy our property with your family! It is so fun to take a break mid-winter and disappear for a few days in our warm pool room! Thanks so much for taking the time to review our property, we hope to host you again soon!

Hi Kanisha, Thank you so much for reviewing our property. We are so glad you enjoyed your stay and we’re able to relax in our indoor pool room. We look forward to hosting you again in the future!

Hi Sherron, Thank you for your feedback. We are so glad that your group would come back and stay with us. Our goal is to wow our customers and provide them with an unforgettable group experience and do everything we can to ensure that happens and try to address any issues rapidly. We appreciate the feedback you had mentioned regarding the various items above. We take great pride in providing a flawless stay to our guests so we take preventative action in addition to weekly inspections and quality control visits to keep furniture, cleaning, appliances and all other amenities in the property up to date and working. Unfortunately we only wish we had been notified of the other issues mentioned above during your stay so that they could have been addressed. When we did receive this feedback we investigated into all of these items. The grill and oven in the pool room are fairly new and we have not received any issues from our guests regarding this but we did investigate and with proper use were not able to identify any cooking issues. Sometimes lighting propane grills can cause a sulfur like smell but have had no complaints of this after double checking and securing all possible avenues of this smell that you mentioned in the grill and in the plumbing. We inspect every room prior to our guests checking in and upon receiving this feedback double checked all of the issues you had mentioned. While we were unable to locate spider eggs in the windows and wasp nest we did point this as an area of concern to our cleaners to be sure to be check along with the already meticulous cleaning checklist that our cleaners use. Once again we appreciate your feedback and we do hope you will come back and stay with us again so that we can try to provide a flawless experience for your group.