Gondola Getaway! SKI IN/SKI OUT! 2 BD, 3 BA, Sleeps 6-8 Pool, Hot Tubs, Sheraton Condo 708

Glad you enjoyed your stay and the prime location. Would love to have you back for a future stay. Thank you. Four Seasons Steamboat

Glad you enjoyed your stay and amazing location. Thank you and we hope to have you back.

Thank you! We are happy you enjoyed your stay and look forward to hosting you again.

Thanks so much for your review Melinda. We hope to host you again!! Four Seasons Steamboat

Thank you ! Happy you enjoyed your stay and location! Hope to have you back with us at any of our Four Seasons Steamboat

Thank you for the kind words Heidi!! Please come back and stay with us again at Four Seasons Steamboat.

Glad you enjoyed your stay, Jim! Hope to have you back at any of our Four Seasons Steamboat properties!!

Glad you enjoyed your stay and the amazing location and amenities. We would love to have you back! Thank you - Four Seasons Steamboat

Glad you enjoyed your stay along with the amazing location to the slopes. Thank you & please come and stay again with us.

We are so happy you enjoyed your stay and location ---and the Christmas decor. We hope to have you back for a future stay! Four Seasons Steamboat

We would love to have you back Katie! Thank you for your review. Four Seasons Steamboat

Aaron - So happy you enjoyed Gondola Getaway and the extra amenities offered. Please come back and stay with us again. Four Seasons Steamboat

Thank you - Glad you enjoyed your stay! Four Seasons Steamboat

We love that everyone enjoyed the quiet property, location and all the condo has to offer. Thank you for the kind words. We would love to have you back with us!

Thank you and we are so happy you enjoyed your stay. We would love to have you back.

Rex- Glad you enjoyed your stay and location!! Thank you for your review. Four Seasons Steamboat

Thank you for booking with Four Seasons Steamboat!!

Thank you Glenna - so happy you enjoyed everything! Hope to have you back at any of our Four Seasons Steamboat Properties!!

We thank you for your kind words and we will share your feedback with the homeowner. We would love to have you back at any of our Four Seasons Steamboat Properties!

Glad you enjoyed the property and location. When staying at the property you have all access to all amenities except the front desk. Amenities include outdoor pool and hot tub plus 2 hots on 2nd floor off the elevator, restaurants, bars, fitness center, ski lockers, underground garage and kids activity center. There is a seperate tower that is the time share condos and villas are located, but not in the main hotel building of the Sheraton. Maybe you tried accessing the towers instead but wish you had reached out and asked. All details are provided in the guestbook and if more questions, then sure call us versus front desk who handles all hotel guests. We wish we had the chance to explain further prior to your stay. We hope to have you back for another opportunity to host your group.

Glad you enjoyed the property, amenities and location! We appreciate your feedback. We will always guarantee the 4pm standard check in time, and I am very sorry our team member forgot to put the key back in the lockbox, that was our error for sure. We did hustle over there within 5 minutes to drop it off. Sorry for the inconvenience and misunderstanding about 4pm check in time. We hope that you would give us a chance again when you come to Steamboat as we property manage 40 properties and strive for 5 star service at all times. Thank you again for your stay! Four Seasons Steamboat

Thank you for your review, we do appreciate it but have a few more things to note. Unfortunately the building was having AC issues with the main cooling tower that started when this guest was in house. The issue was very complicated and out of our control and as she noted, we were responsive. The power in the outlet by the bed in the primary bedroom is operated by a switched outlet, a very common thing in most home/apartments/hotels. The guest noted the outlet worked the first night then stopped working (they flipped the switch) and used a different outlet to plug in various things. At the same time we addressed the AC issue we realized they had just flipped the switch by the door and to help them we moved the plugged in items back to the switched outlet. They never mentioned again that the "outlet" did not work as all they had to do was flip a switch on the wall which apparently they did not figure out. We did refund them 20% of the nightly fee. It is not standard in the industry to discount any other fees then the nightly rate as that is what goes to the owner and property manager. We are sorry this guest was not happy with our resolution but there were many other amenities they enjoyed while staying with us.

Sharon - Thanks for staying with us!!

Thank you! We would love to host you again!!