SV Guest House- winter getaway

Thanks Mike for your review. We take the cleanliness and guest comfort very seriously. NO EXCUSES. We fired the cleaning company based on your feedback. I would have had the floors mopped while you were there, if it was notified during your stay. I always follow up with guest after their first night's stay. I am sorry that you couldn't utilize the pool service, it was, mentioned in the listing as one of the amenities. This house is located in a newly developed subdivision and HOA enforces the street parking, which is out of my control. This is my vacation home where I go stay during my holidays mostly couple months in a year and I never saw loose dogs. Again, I am sorry you had to deal with loose dogs. Regarding lack of utensils, I have the pictures of the utensils on the listing and I might have added even more items after the pictures. Every family's cooking requirements are different and as a STR host, we can't satisfy every requirements, unless asked ahead of time. If you have noticed any thing missing from what you have seen in the pictures, please do let me know. Once again, thanks for choosing SV Guest house for your travel needs and hope to host you again in the future. Thanks, S V GuestHouse Mgmt