RESERVE AGORA PARA PROMOÇÕES DE VERÃO - SERVIÇO DE PRAIA INCLUÍDO - ÓTIMO PARA CASAIS

Thank you! I look forward to hosting you again in the future!

Glad you guys had a great time Debby! Look forward to hearing from you again in the future.

I look forward to hearing from you again soon Adrian! Thank you!

Thank you! Hope you decide to come back again in the future.

Thanks Shirley....so glad you guys enjoyed the condo and your visit. I look forward to hearing from you again soon.

Thank Dennis! I look forward to hearing from you again in the future for another visit to Blue Surf.

Thanks Brad! It is always a pleasure having you as our guest. Until next time.....

Thank so much Desirea! I hope to hear from you again in the future for another visit.

Thank you! Glad you enjoyed your visit to Blue Surf and I hope to hear from you again in the future for another visit.

Thank you for the review Rebecca....I appreciate your suggestions on the bedding and will make sure we get that looked into. We look forward to hearing from you again in the future.

Thanks Patricia! Glad you guys had a great time! We appreciate the review and hope to hear from you again in the future for another visit.

Thank you so much! I hope to hear from you again in the future for another visit.

Thank you so much Crystal! I know that sliding door can be difficult to handle at times but glad that all the pros out weigh the cons. I will definitely make sure that the kitchen has the supplies that we missing replaced. I appreciate you letting me know! I do hope to hear from you again in the future for another visit.

Hi David....I don't think that it is quite fair to rate our unit and your experience on a VRBO issue. Everything is broke down for you prior to your booking for the fees. I'm sorry you had a bad experience with VRBO but glad to hear that you thought our unit was great! I hope to hear from you in the future.

Hi Ronald....I am so sorry that you were not satisfied with your visit to Blue Surf 15A. I really wish you would have called me in regard to the items mentioned in this review to give us a chance to help satisfy your concerns/ needs. The only phone call that I remember getting would have been in regard to the confusion of how to work the thermostat for the furnace. But I believe that you had ended up figuring out how to work it. If you would have let me know about noice from the upstairs guests, I would have certainly addressed the noise issue. I have a maintenance person on site almost daily that could have taken care of anything you were not satisfied with during your visit. If I am not made aware of it, and given a chance to correct it, then you will never be satisfied. I am quite shocked as my reviews on our units at Blue Surf are incredible. Blue Surf is a great place to visit and is a very family oriented complex. I really wish you would have reached out before now to make me aware of your dissatisfaction. Michelle

Thanks Erin....I can't agree more about the parking. I am hoping that we can get another configuration for that in the future. Glad you had a good time and great weather while you were there. I look forward to hearing from you again in the future. Michelle

Thank you for the review Linda. I wanted to respond to a couple of your concerns that were left in the review. We purchased 15A in May of 2021 and the unit has been booked solid since we took it over. We are well aware of the paint issue and the mismatching of the finishes on some of the touch ups and there is a plan to have the unit painted as soon as there is a break in guests bookings. We had the garbage disposal removed from the unit due to the horrible smell that was associated with it when we bought the unit. We have found that on most occasions the garbage disposals in vacation rental units are abused and cause more damages and headaches than anything. We have them removed from all of our units to prevent having issues with them. I do apologize for you finding towels in the wash at your arrival, I am sure that was overlooked by housekeeping. The preparation of the check out list by the guests is really very typical. During our peak summer months (which these days all weeks seem to be peak season) this will give the housekeepers a head start on the prepping for the next guest to arrive. Good and dependable housekeepers are hard to find these days. I am very satisfied with the job that my girls do and find that 99% of my guests are as well. If you had needed to have sheets for the sleeper sofa, I wish you would have contacted me and they would have been sent right over. In all of my information that I send out to you prior to your visit states the pet policy. It is made clear that pets are not permitted on the grounds of Blue Surf. The area is a VERY popular dog destination and you will find an abundance of people walking their pets in the area. Personally I find this to be very inviting and I think most pet lovers enjoy it. In regard to the beach service, owners do not have any control over that service. That is why I asked you to keep an eye out for the beach service person for the day. He is who needed to have your concerns expressed to in that regard. I hate to hear that you don't think you will return to Blue Surf. It sounds like most of your concerns could have been easily resolved.

I am sorry you are disappointed in your visit to Blue Surf. You did book at 1 bdrm/1 bath unit and the square footage is on the listing. I wish you would have reached out to me in regard to your dissatisfaction with the cleanliness of the unit upon your arrival. I would have had someone there to address things right away. I also don't remember getting any type of email or text about the ceiling fan not working. My apologies if it was overlooked. In regard to the expectation of you starting a load of towels at your departure, this is pretty standard across the board and does help the cleaning staff to prepare for the next guests. It has been an incredibly busy time this season for all of us. As you can see on any and all of our ratings for our other 5 units at Blue Surf, we are rated 5 stars and get high reviews about our cleaning staff. I believe the pictures are pretty close to what the unit looks like at arrival. We have made a few changes with decor from time to time, but the overall pics are exactly as the unit appears.

Thanks Steve.....look forward to hearing from you again soon.

Thanks Brad! Our housekeeper is essential and all our guests seem to love her! I look forward to hearing from you again in the future.

Thank you so much! We are so glad you enjoyed your visit to Blue Surf.

Thanks Gemma....I hope to hear from you again in the future.

Thanks Skyler....I look forward to hearing from you again soon!

Come back soon!!