2/10 - Terrível
Kunal A.
17 de jul. de 2021
Pontos positivos: Check-in e precisão do anúncio
Pontos negativos: Limpeza e comunicação
On the lake but stay away - this is a scam!
The house is on the lake which is the good part. However, everything else goes down hill, just like the view from this house.
1. We found bed bugs in the carriage/garage room that has 2 beds (wish I could upload pics)
2. The house gets scorchingly hot and muggy, and both adults and kids had a very hard time trying to sleep even on 80 degree days.
3. Worst part, owner and property manager levied a huge fine and kept our deposit via false claims. We spent our entire days on the lake and eating out at restaurants or BBQ'ing outside the house due to the heat in the house but the owner said they found paint on the couch (really? who takes paint to a vacation?), food spills on the rug (we didn't eat anything in the house except for toast), missing hampers (lies) and a broken toilet seat (which was broken before we got there). Also, my son forgot his brand new soccer ball and the owner refuses to acknowledge they found it. Either the owner's property manager is either lying or putting false claims to recover other damages from a previous stay. Either way, I called VRBO support to file a dispute and also called the owner, and nobody has returned my phone call in over 3 weeks.
I've used VRBO for NH, Cape Cod and Maine stays 6 times in the past year without an issue and this was by far the worst stay. All I will say is, STAY AWAY from these scamsters.
Kunal A.
Hospedou-se por 4 diárias em jun. de 2021
