Renovated 3br/2ba townhouse- Groups welcome, Breezy Point 202

Thank you so much for your wonderful review! We’re thrilled to hear you had a great stay and enjoyed the beautiful property. It was a pleasure hosting you, and we truly appreciate your kind words. We hope to welcome you back again soon!

Hello Kelli, Unfortunately, I cannot control the outdoor cleanliness as the condo association manages this...muchblike the streetsare managed by the city. Our company, as you indicated, does clean the indoor areas.....which were done professionally. We indicate in the listing that we provide starter supplies of items such as paper towels, toilet paper, and some starter soaps(hand, dish, laundry) we do not state we supply for your entire stay. We do not state we provide coffee filters or fabric softeners. We do tey to get as many people in early as possible, however the stated check in time is 3pm. Since the door code is date and time sensitive, we set it as soon as it is ready for check in. Unfortunately, your unit was not ready early. You cold have called for us to address dead batteries, imwould love to have ones that never die. As for the dryer, we check it after your stay and it is working as isn't should, it is only a year old. And lastly, a message or phone call about any item you were unhappy about could have made a difference in your opinion of this property. It is disappointing that you felt the need to leave such a awful review for things that were either not in the control of the owner, not included in the rental and items that could have been resolved with a phone call.

First, for health and safety reasons, linens are not pre-installed on the beds. As clearly stated in check-in instructions, all linens come professionally laundered, sealed in plastic for guest protection and hygiene. This is standard practice and helps ensure that guests receive clean, untouched bedding. Additionally, we received no communication from you during your stay regarding any of the concerns you've listed. Had you reached out, we would have responded immediately, as we always do, and addressed any issues, cleaning, maintenance, or otherwise. Regarding the condition of the furniture and cleanliness: we regularly inspect and service all units and would have been happy to send our team out had we been informed. We rely on honest and timely communication from our guests to maintain high standards, and unfortunately, this feedback came after your departure.