Two Story Penthouse Suite with Hot Tub on Ocean Drive

Thank you for your kind words! We're so glad you enjoyed the property and found it clean, comfortable, and in a great location. We truly appreciate your recommendation and hope to welcome you back in the future!

Thank you for your review! welcome back anytime

Thank you for your wonderful feedback! We're thrilled to hear the unit exceeded your expectations and that you found it both clean and comfortable. We hope to welcome you back again soon!

We’re sorry to hear the property didn’t meet your expectations. Please know that the photos we provide are actual images of the unit, and we strive to represent the space accurately. However, we’re happy to hear you enjoyed the bathroom/shower and the location

Thank you so much for your feedback! We’re really glad we could assist you during your stay. As mentioned in our listing, the hot tub jets are currently under maintenance, and we appreciate your understanding. Welcome back anytime!

Thank you for sharing your feedback! I'm glad to hear that you enjoyed your stay and found the location convenient. We apologize for the issues, these are aspects we don't usually have problems with and are beyond our control, but I appreciate your understanding. We’re happy to hear that you enjoyed your stay and that you would stay here again. We’d love to welcome you back in the future!

Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. We typically receive very positive feedback about our units, so we’re sorry to hear we didn’t meet your expectations this time. We truly appreciate your kind note about the staff. We always strive to provide the best possible experience, and we’re sorry it didn’t meet your expectations. Thank you again for staying with us!

Thank you for your feedback! We're glad to hear you enjoyed the room, the comfortable bed, and the outdoor space for relaxing. Sorry to hear about the security guard, they should only assist with access to the elevator. Thank you again for staying with us, and it’s great to know you'd stay with us again. We look forward to welcoming you back!

Sorry to hear your experience wasn’t what you expected. However, we’d like to clarify a few points: As mentioned in our listing description, Our private hot tub is undergoing maintenance and although you may use it as a Roman Tub, we cannot guarantee the functionality of the jets at this time. Additionally, the photos are actual pictures of the unit. We also provide a full set of towels and washcloths before each stay.

Thank you so much for your review! We're really glad to hear you enjoyed the shower, the balcony, and especially the private rooftop space with those beautiful city views. Please note that our listing description does mention the private hot tub is currently undergoing maintenance. While it can still be used as a Roman tub, the jets may not be fully functional at this time. We appreciate your understanding and look forward to hosting you again soon for an even better experience!

Thank you for your feedback. We're truly sorry to hear that your experience did not meet your expectations. We want to clarify that our listing description clearly states: “Our private hot tub is undergoing maintenance and although you may use it as a Roman Tub, we cannot guarantee the functionality of the jets at this time.” Additionally, for sanitary reasons, the tub is designed to be filled by the guest prior to use. We performed a thorough inspection before your arrival, and everything was clean, sanitized, and in proper order, and we found no issues during our inspection. We do need to be clear that no refund was agreed upon. The concerns mentioned do not reflect any fault or failure on our part, and we made every effort to communicate all relevant details in advance.