We have rented many VRBO’s over the years, directly & indirectly with family & friends. This is the 1st time we have ever felt obligated to give such a poor rating. The inside common living area was comfortable and reflected the listing. The rest was sparsely furnished. Three of the four bedrooms only had a bed. So, 5 of our 7 family members lived out of our suitcases, sitting on the floor, for 7 days. Our rating for the outside is “Terrible”. We arrived to overflowing trash containers in the driveway, 2 feral cats that were living under the house & hissed at us when we tried to chase them off the back deck. We planned a family bbq which did not happen. The grill was so old & grates rusted. The patio furniture consisted of 2 chairs & a small cocktail table. The host rented this property to 7 people!! But the worst part was that the outside was unusable because it was absolutely filthy. Yard debris & dirt everywhere. And, then of course, the cats! We ended up contacting VRBO when our host didn’t return our calls. This rental was so disappointing that we requested a partial refund, sending pictures to validate and many conversations with VRBO, The same were sent to the host. Bottom line, the host has full control when a refund is warranted. I spent so much time & frustration on dealing with all this, instead of enjoying the time with my family.