The property was beautiful, a lovely quiet setting, with our own jetty on a canal. The property was well equipped on the whole and nicely furnished. We already knew about the extra payments for the cleaning and hire of the bedding and local taxes and we ensured we had the correct money to pay these extra changes by cash. However when we checked in we were told that we had an extra deposit to pay which was refundable at the end of our holiday. There were no breakages or damages at the property and we left it as we were asked to do so. When we were checking out I checked when we would receive the returned deposit, within two weeks was the answer. I ensured that I left them with my bank IBAN no so they would refund it.After two weeks - no refund, I emailed, and got a reply back saying that they needed by IBAN no - I supplied it again, waited 4 days and chased up - no reply, chased up another 4 -5 times - no replies . To date over one month since we left the property my deposit has not been returned and no response received as to why. A beautiful holiday completely spoilt by at best bad communication and administration, at worse bad practices!! Beware !!!