Pili Mai 2-Bedroom, 2 bath, A/C Condo unit 11G, Sleeps 6

Mahalo for your thoughtful review! We’re so glad you had a great stay at Pili Mai and enjoyed the comfortable beds, clean condo, strong AC, and convenient amenities like the garage and washer/dryer. It’s wonderful to hear the location and nearby beaches helped make your Kauaʻi experience memorable. We’re sorry the hot tub was unavailable during your stay and understand how disappointing that can be. We’re happy to share that the hot tub has been repaired and is now fully operational. Thank you again for your kind feedback—we’d love to welcome you back again for another great stay on Kauaʻi!

Mahalo for your wonderful review! We’re so happy you enjoyed the amenities and the convenient location — being close to great dining, beaches, and shops really makes exploring easy and fun. It means so much to hear our team was able to answer your questions and help with dining and drink recommendations. We love sharing our favorite local spots and making sure our guests feel right at home. We’d absolutely love to welcome you back for another fabulous Kauaʻi stay! Warmest aloha, Vacation Realty Hawaiʻi ʻOhana

Mahalo for your thoughtful review! We’re so happy you loved the pool, hot tub, and amenities — and that the spacious layout was such a pleasant surprise. It’s wonderful to hear the condo gave you plenty of room to relax and unwind. We truly appreciate your honest feedback about the cookware. Thank you for bringing that to our attention. Quality kitchen tools absolutely matter, especially for guests who enjoy preparing meals during their stay. We’ll be reviewing and replacing the current set to ensure it meets the level of durability and comfort our guests expect — stainless steel is a great suggestion. Please know that during your stay, we are always just a phone call away and happy to address any concerns in real time whenever possible. We want every guest to feel completely comfortable and taken care of. We’re so glad you loved your stay overall and would be honored to welcome you back again soon! Warmest aloha, Vacation Realty Hawaiʻi ʻOhana

Mahalo for taking the time to share your detailed feedback. We truly appreciate your honest perspective and are sorry to hear the cleanliness and condition of the condo did not meet your expectations. This unit has received many positive reviews over time, particularly regarding cleanliness, so we were disappointed to read about your experience. Your comments regarding the carpeting, dust, furniture condition, and beach equipment have been shared with our housekeeping and maintenance teams for review and corrective action. We are continually working to maintain and improve our homes, and feedback like yours helps us prioritize those updates. We’re glad to hear you enjoyed the overall Pili Mai property, including the pool, hot tub, location, and amenities, as well as your time on Kauaʻi. We also want our guests to feel comfortable reaching out during their stay, especially when there are concerns, so we have the opportunity to respond quickly and make things right in real time. Providing a positive guest experience is very important to us, and our team is always happy to help whenever issues arise. Thank you again for your feedback and for acknowledging the condo's potential and location. 🌺

Mahalo for your glowing review! We’re thrilled to hear the condo exceeded your expectations and that you enjoyed the location, views, and all the beach gear. It’s wonderful to know you were able to make the most of the amenities every day. We’d love to welcome you back for another amazing stay on Kauai!

Aloha! 🌺 Mahalo for your fantastic review! We’re thrilled to hear that the property exceeded your expectations and that you found it spacious and perfect for your group. It’s wonderful to know you enjoyed the community and the amenities provided. We’d be delighted to welcome you back anytime—mahalo for choosing to stay with us! 🌴