Arlington Park Area! 3BR/2BA Sarasota Home – Heated Large Pool

Thank you, Andy! It was a pleasure to host you

Thanks!

Thank you so much

Thank you for your feedback. We are very surprised by this review, as you did not stay at the property and received a full refund. You contacted us shortly after arrival stating the home was not a good fit for you. We responded immediately and agreed to issue a refund. As with all VRBO bookings, refunds are processed through VRBO directly, which is standard procedure and outside of a host’s control once initiated. We fully cooperated with the platform, and the refund was approved and processed. We strongly disagree with the claims that the property was misrepresented. The photos and description accurately reflect the home. It is a well-maintained Florida property, and while it may not be newly renovated, it is exactly as shown. Our cleaning team services the home prior to every arrival, including the lanai and pool area. In Florida’s tropical climate, occasional leaves can fall between cleanings, especially during certain seasons. We also take issue with the statement regarding being “yelled at.” At no time did we raise our voice. We did express concern about the accuracy of statements being made, which we believe is fair when serious allegations are involved. We stand by the accuracy of our listing and the many positive experiences of guests who have stayed and enjoyed the home. We are always responsive and work quickly to resolve concerns — as we did here by facilitating a full refund. We wish you the best in your future travels.

Thank you

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