Wren at Vail | 1BR+Loft Condo, Steps from Lifts, Pool

Thanks for staying with us Bill! Glad the place worked well and our team was responsive. Hope to host you again in the future! rentVAIL team

Thanks for taking the time to review your stay. Glad the condo was clean and within easy walking distance to the village. Hope to host you again in the future! rentVAIL team

Thanks for taking the time to review your stay Dita! We're glad the space, mountain views, and communication made it seamless :) Hope to host you again in the future! rentVAIL team

Hi Laura, We're sorry to hear that your stay fell short in several ways. A few notes on our end: - Microwave: we brought in a temporary one for you the day after, after you let us know you preferred no one coming in that same day while you weren't in the unit. - Maintenance contact: The building management isn't responsible for our unit, therefore reaching out to them for unit issues is ineffective, which we explained over the phone to you as well. - Kitchen supplies: We provide salt and pepper, coffee filters, etc. which we do detail in our pre-arrival emails and the guestbook sent multiple times prior to arrival. - Cabinets: We're sorry those didn't work for you. - Dryer: It's a ventless dryer so it does take longer to dry, but we would've been happy to come by had we known to show you how to use it on different settings. We're glad you were able to use the building laundry room that remains available if needed. - Linens/pillows/beds: Again, we would've been happy to bring over extras had we known you were struggling with this while in house. The mattresses are 6 years old and we haven't heard negative comments on them before. - Fire alarm: We're sorry that false alarm disrupted your morning. That system is controlled by the building and fire department, and unfortunately out of our control. We hope that you otherwise had a great time in Vail.