Communication was great with the villa owner, we even had a welcome pack delivered on arrival, questions were answered quickly and very helpful owner. Windsor Hills feels a very secure and safe community , the shop and site pool is a bonus. The security guards on the gate are present all the time and very helpful. The villa itself is huge, plenty of space for our three families to be together but never on top of each other. The bedrooms are modern and very spacious, the master bedroom has a huge bathroom. Ceiling fans in the larger bedrooms kept us cool at night. The kitchen was equipped with everything we needed for our stay. There is a huge lovely comfy sofa in the lounge area with TV great for relaxing after a day at the parks. The swimming pool was clean and warm as we requested pool heating. The safety screen was a bonus having young children in our family and there was pool toys to use also. The pool sitting area was comfy with several seating options and table to eat outside , we didn’t have time to use the grill unfortunately but there was one available. The games room was amazing for the youngsters, pool, table football, games etc and well stocked with several baby items such as stroller, play pens, booster seat, high chair etc. There is a huge washer and dryer to use so washing clothes was easy done. The area around the villa and community is kept very tidy and Windsor Hills is very close to all the attractions so perfect location. We had an amazing stay and will definitely book this villa again if we return to Florida, thank you !