I was never told where the lockbox was so i could get the keys. I eventually found it on the bottom floor. I tried using the key to get in and was unsuccessful. I had to call management which did send someone out. I had to wait in the hot sun an extra 40 minutes. They also sent out a maintenance man. He wasnt able to do anything and said that he would be back to replace the plate. He never came back. Once i walked inside, the house was so hot from heat. It took over 6 hours to cool down (horrible). All of the fans in the house were full of dust, 1 not working, 1 very loose in its stand. I was welcomed with 4 dead roaches. There were no cover on windows, we had to put blankets across the windows to keep the light/heat out. Some of the storm blinds didn't work. In the kitchen, the toaster didnt work. There were no lights working over the stove and under the cabinets. The skillets/pots were so scratched /burnt residue on the bottom, i had to buy a new skillet. Yhe upper shelf in the dishwasher is leaning down, which i would assume that its brokenThe light bulbs between the the bar and den were burnt out 3 out of 4. One of the bar stools stand is so loose, it would be dangerous to sit in. In the hall bathroom downstairs, the bottom of the bathtub was so slick that i had to go buy a rubber mat. The curtian rod and shower curtain hooks were rusted. The handle for the bathtub is completely detached. The chair in the kingsize bedroom has stains on it,that is gross.I have more