LARGE 5 BEDROOM HOME MINUTES FROM LBI

Hi sophia sorry you were dissatisfied with the cleaning. No twin beds or having tvs in the bedrooms were included in the listing. I was at the property myself Friday morning and there was no trash in the pool and the filter was not broken when I arrived. I will reach out to the cleaning company and see what happened in regard to the cleanliness in the house. As far as towels, there's usually towels placed out in each bedroom, if there's more needed there is also a closet with extra towels I would've happily directed you to it if you would've reached out but regardless I will reach out to cleaning company thank you!

Hi Charles, sorry the property was not up to your liking. After speaking with the cleaning service they advised they left plenty of towels. As fas as the kitchen materials, we try and provide the basics.. although the things you listed aren’t listed in the amenities, we do reflect what we do have in the amenities on the profile. Not sure which doors or trims you are referring to but we try our best to keep the house looking presentable for the guest. I spoke with VRBO immediately after talking with you about the check in/check out instructions not sending, and that was addressed.