Oceanside in Avon, dog friendly, steps to the beach! August Discounts!

Thank you for letting us know. I will take care of the issues as soon as possible. The window your referring to doesn’t have mold; it’s actually pollen. The windows are wiped down weekly but the trees around the house produce pollen during the spring.

Thank you for the feedback. The house is always cleaned right after guests leave and freshened up before the new guests arrive if there's a considerable time lapse between the new check in. The cleaning company has provided exceptional service over the years and consistently receives exceptional reviews. The house was deep cleaned a few weeks before your stay. The house is on a quarterly pest control plan, if the ant issue was relayed to me, the house would have been treated within a day or two (at the renters discretion) or they would have dropped off ant traps at the very least. Thank you for providing us feedback on the bathroom situation, it will be dealt immediately.

Thank you for the suggestions. Each guest is provided a bathroom towel and the house has a welcome bag that provides toilet paper and a paper towel. I have purchased new kitchen utensils. Since we purchase the property 3 years ago we’ve done extensive renovations every year to include a new roof, siding, deck, kitchen, furniture, appliances, floors and pots/pans. I have a handyman who is typically able to handle requests same day. I strive to promptly handle any issues that come up. In this case, I reached out to see if there were any problems and didn’t hear back for 4 days. I offered to have it fixed, it had not been an issue for the last 3 years and was told to wait until after they checked out, which I did.