Paradise Lux Waterfront Villa/ Ocean Access w Boat & Jet Ski Rental

Hey Robert, we are very sorry you felt this way regarding your stay! Our number one priority is to make sure each and every guest is properly accommodated and setup for the most wonderful and memorable stay. That is the sole purpose of us reaching out to you throughout your stay. Our recent and past reviews speak for themselves. Our intention was not to accuse you at all but to point out, and to make sure to carefully follow signs posted in our bathrooms, along with check in instructions "Not to throw anything but toilet paper down the drains". Toilets were clogged on the last day of your 6 night stay, which was a bit strange, but we treated it as an emergency and had it repaired same day, and with all the clear evidence provided by the plumber, we had no choice but to pass that information on to you. We are sorry you felt like you were accused. As a courtesy we also did not charge any service fee or penalty even after all the threats were made of a bad review. The pool was drained on the first day of your stay, due to being tampered with, but we had it fixed within the hour. Once again, as a courtesy we did not charge a service fee or accuse of any sort. We understand the policy that "the guest is always right", but when a guest tries to take advantage of a host, for a simple discount, we do not think that is fair by any means. Other Hosts please be aware of this guest!

We are glad to hear you had such an amazing stay! Thank you for being such a great guest. Hope to see you soon!