Eclectic Escape #2 - Team Joseph Ellen

Thank you for taking the time to share your feedback! I’m sorry you had trouble accessing the property but glad our team could assist right away. I also apologize for the musty odor on arrival — I’m pleased the dehumidifier helped. We will perform a deep clean and an HVAC/ventilation check to address the smell. We take safety seriously; I’m sorry smoke detectors were not present. We will inspect the unit and install/replace detectors immediately to ensure compliance. I also apologize you did not receive the internet information — we will update the welcome materials and listing to make Wi‑Fi instructions and credentials easy to find. Thank you for noting the cleanliness, the coffee essentials, and the convenient location. We appreciate your feedback and will use it to improve future stays. Had these items been reported during your stay we would have addressed them right away.