I’ve waited over a week to write this review to make sure I had a level head.First the pros: the host was nice and responsive to messages. The check in and check out process was easy. The place allowed dogs.The cons: There was a series of unfortunate events that I just couldn’t get past. We walked in to a HOT house. The air was set pretty high. This turned out to be a timer malfunction. The place was NOT cleaned. At first glance it appeared to be clean, meaning stuff wasn’t out everywhere, but tidy does not mean clean. A used bandaide on the floor in a bedroom, an empty vile of some kind of drug left on the floor in the office, sticky surfaces, cups with mold, a few big spiderwebs, dead cockroach under the kitchen sink. Nothing was stocked when we came in. No extra paper towels, barely enough toilet paper for the week, no dishwasher pods, no hand towels in any bathroom, only 3 coffee cups for a house with a large coffee bar and several adults. Michelle did sent some items to the house. She did offer to have her cleaning crew come in, and she did refund my cleaning fee. That’s great, but there was NO WAY this house should have been cleared by cleaners, or management to be occupied by a family. I paid double what my mortgage costs to stay in this house for less than a week. I would not do it again. I realize this happened to be what I assume was an off week for her and her cleaning crew, but that off week really put a damper on my family’s vacation.