2/10 - Terrível
Cassondra B.
24 de jul. de 2024
Pontos positivos: Localização
Pontos negativos: Limpeza, comunicação e precisão do anúncio
Inaccurate Listing Caused Medical Emergency
TERRIBLE!!! Looks like the property doesn't get cleaned. There was pet dander EVERYWHERE! It was on the couch, rug, and bed sheets (under the blankets) were even covered. The host was contacted, as this is supposed to be a unit that doesn't allow pets, and we were told that they can't control it when VRBO can allow people to have service animals. The problem is, one of our children is allergic to pet dander and began experiencing an allergic reaction, causing us to vacate the home within only a few hours after checking in (we checked in, then left for Walmart to purchase cleaning supplies to clean their home and to get some dinner). There were gnats everywhere (even dead ones in the refrigerator). There were spider eggs on the furniture and bug buffets in corners. Yet, we would have dealt with it, if not for the pet dander and our child's allergic reaction. This caused us a major inconvenience as we were there to celebrate my Navy retirement and for our son to attend a soccer camp where there were apparently other sports events occurring during the same timeframe. We had to book a hotel room that really couldn't accommodate the 5 of us because everything was booked up and our son had to sleep on the floor. Other issues include no smoke detecter and being sent the wrong wifi password. I don't know why VRBO still has this property listed because we contacted them and sent pictures before we even vacated the property! As of this review, we still have not received our refund.
Cassondra B.
Hospedou-se por 3 diárias em jun. de 2024
