They charge a 300 dollar cleaning fee but the only thing they clean are the bed sheets and towels. Fan blades were dirty in all rooms, mold in the bathrooms and master bedroom, refrigerator water and ice filter needed changed, floors were dirty, tiles were loose on the floor, fan on wall was rigged so when my daughter turned it on it fell and hit her, fan on porch the gears were stripped on it so didn’t work properly, the washer and dryer was not maintained well at all and the dryer motor seized up on the first load, carpet is really dirty never been cleaned, the track system for the fans on the ceiling is all falling off the ceiling was not installed properly, drawer handles were rigged so when you tried opening a dresser drawer the handles would come off, host doesn’t answer there phones so it took 3 days to get someone to come look at all the problems, host wanted to send a property manager in the morning i asked if he could come in the afternoon since we wouldn’t be back til then they said ok but then he called me at 1030 am from inside the place asking questions he had no clue so that was a waste of time.The good to this place was. All the year round owners were all very nice and helpful, the pool is amazing, we got to see an alligator swimming around in the pond from the window of this place.