8/10 - Boa
Linda M.
12 de janeiro de 2024
Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza
Communication helps.
Although the host requested I not leave a review, I feel obligated to be honest. We rented this home for a holiday getaway to surprise our military son who is stationed in the area. After the 16 hour drive, we were more than ready to get unpacked and settle down before having our son brought over. Unfortunately, there were some cleanliness issues w/the rental that needed to be dealt w/immediately. I contacted the hosts about my concerns & they were compassionate and understanding. By the end of our stay, we had come to a fair agreement to compensate for the inconveniences we encountered, and I was able to give them some insight on their property that they seemed to take to heart. As a business owner, myself, I understand how important reviews can be, but I also understand how important it is to instill high standards and be present enough to guarantee they're being met. It's unfortunate property owners hire cleaning crews who are either unreliable or negligent, when they should be able to rest assured they are receiving the completion of work they paid for. Those issues aside. The property does offer nice sized bedrooms and plenty of restrooms. The kitchen is great, but lacks towels, so bring your own. The location is amazing if you're visiting someone stationed at the AFB. I hope the hosts follow through w/suggestions for improvement because this home can be great for families, especially w/hosts who communicate so well. I appreciate their effort to make our stay better.
Linda M.
Hospedou-se por 5 diárias em dez. de 2023
