Newly Renovated Home | 5 min to ROC Airport

Thank you so much for your kind review! We’re thrilled to hear the townhouse was a perfect fit for your long weekend and that you found it clean, comfortable, and well-equipped. It’s great to know the convenient location near the airport worked well for you, and we truly appreciate your feedback on communication as well. We’d be happy to host you again anytime—looking forward to your next stay!

Thank you for your review! We’re glad you found the space clean and convenient, and that getting to RIT was easy. We’d be happy to host you again anytime!

Thank you for your feedback and for acknowledging that you still had a great stay overall. We are sorry to hear about the issues you encountered with the blinds and the trash found under the beds. Had we been made aware of these concerns during your stay, we would have gladly addressed them right away. Our team is always available to assist guests and resolve any issues as quickly as possible. We take great pride in maintaining our properties and appreciate you bringing these items to our attention. Feedback like yours helps us identify areas that may need additional attention and ensure future guests have the best possible experience. Thank you again for staying with us, and we hope to have the opportunity to host you again in the future.

Thank you for your feedback! We’re glad you found the apartment nice and conveniently located near UR. We appreciate your comments about the neighborhood and hope to host you again in the future.

Thank you for taking the time to share your feedback. We're glad to hear that, overall, the apartment met your needs and that you enjoyed the space. We are sorry to hear about the concerns you experienced with the blinds and cleanliness. We appreciate you bringing these items to our attention, as this is not the experience we want our guests to have. We wish we had been made aware during your stay so we could have had the opportunity to address these issues promptly and work toward a resolution while you were still at the property. Guest comfort and satisfaction are very important to us, and we take feedback like this seriously as we continue to improve the experience for future guests. Thank you again for your comments, and we hope to have the opportunity to provide you with a better stay in the future.

Thank you for your review! We’re so glad you enjoyed your stay overall. We apologize for the confusion at check-in and are happy it was quickly resolved. As for the WiFi, the information is included in the check-in details, but we completely understand it can be easy to miss. We appreciate your understanding and hope to host you again for an even smoother experience!