Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Swimmin ’N Da Cloud is a stunning cabin in a great location with incredible views. We loved the indoor pool, enjoyed the hot tub, and appreciated the link sent before arrival with helpful instructions.Unfortunately, the cleanliness was far below what we expected. The couch had water rings all over it, was filthy underneath, and had a Hershey bar and other debris stuck between the cushions. One of the stoves was very dirty, and the main-floor master shower had buildup along the bottom of the glass. A pillow in the master bedroom and some upstairs bedding had stains that appeared to be urine, and there was urine around the underside of the master toilet seat. Housekeeping had also left laundry in the washer.The movie theater room was dirty enough that we chose not to use it. Between that room and the condition of the couch, we felt there were limited clean, comfortable places to lounge indoors in such a beautiful house.I contacted management, and they offered to send someone back to clean, which I appreciated. However, we had already unpacked and weren’t comfortable having someone come in to clean around our belongings during our stay.Had the cabin been thoroughly cleaned before our arrival, this could have been a perfect stay. Cleanliness matters most to me, and despite the beautiful setting and wonderful amenities, it significantly affected our comfort and left us disappointed.