Ocean View, Pool & Easy Beach Access!

Thanks so much for your review! So glad you enjoyed :)

Shared from the homeowner: "Debra, we are so sorry you had these issues while on vacation. You are right, this is not acceptable. Thank you for your comments. They only help us improve as hosts. Please know that we have spoken to our Property Manager to make sure that the kitchen is fully stocked as it has been in the past. In fact, we have asked to go above and beyond with respect to paper products in the future with multiple rolls of each on site. With respect to the check out time, the idea is to give the cleaners time to prepare the property for the next guest. Of course, there should never be a time where the door code shuts off before the agreed upon check out time. We have looked into this and will make sure to monitor it closely in the future."

From the owner: "Rachel, we are extremely sorry to hear this. Our goal is to have a relaxing and homey place for your vacation and hate that you experienced these issues while on vacation. We did go back to our property manager and have them check on calls and reports while your family was in our condo. Once we were made aware of the drainage problem, we immediately had a licensed plumbing contractor out there to take care of the issue. It has been resolved. We also checked on the toilet paper holders and towel bars and did not experience these issues, nor have we had any subsequent guests bring up these issues. Again, we are sorry that you had a bad experience. Please know that we take this seriously and are taking steps to make sure these issues are resolved so that other guests will not experience them in the future."