Several items were broken upon arrival: the garbage disposal failed, the screen door was off its track, the dryer required manual water draining, and the AC exterior area was unsightly.Essential items were missing. We lacked towel/swimsuit hanging space (forbidden on the lanai), a proper table with four chairs, basic kitchenware (cups, a vegetable peeler, sharp knives), and pantry shelf space, forcing us to store food on counters.The space was dangerously cramped. My wife hit her head on a low-hanging frying pan, while my husband and son hit their heads on the low ceiling fan and had to duck in the shower.The property did not match the listing photos. The promised ocean view was blocked by two condos, sacrificing privacy to neighboring residents. The advertised wildlife (sea turtles/seals) was nowhere to be seen, deeply disappointing our 6-year-old.Despite following all rules, the host falsely claimed we "trashed the place," using a photo of a plate she broke to file a VRBO claim. We lost the parking permit but bought a replacement from security cheaply (not allowed to put value). The host still tried to charge us an absurd "fee". It was highly unprofessional and unpleasant.