Serene Gated 7-Guest Townhome with gym

Hi Kiara Thanks for stay and feedback First of it is a 4 bedroom as you found it to be. The 4th room is an outer room but still on the same property. I sent over the house rules and information about electricity ahead of your arrival, if you had any concerns you should have brought that to our attention. The gym is a community gym within the estates, it’s not stated anywhere in the description that it’s part of the property. Appreciate that feedback so will make that clear in the description. We have never had any complaints about wifi until now. This should have been brought to our attention during your stay. We provide a wifi extension upstairs for all the rooms. So it’s surprising you said nothing about it just to write this in your review. We strive to make our guest enjoy their time and experience but if you don’t tell us of any issue, how can we address them. Regarding the sheets, that’s a surprise and again would have appreciated your feedback so we can make sure you had new clean sheets. The house was fumigated on the outside following a lot of rain, hence the roaches outside and not inside the house. This was done 2 weeks ahead of your arrival. Sincere apologies as we thought it should have cleared up before your stay. Overall, we appreciate your feedback but then again it’s unfair not to raise any concerns you had with me as the host and just write about them in a review. All this could have been addressed or discussed for an amicable solution.