Cozy country home, pet friendly!

Leland, In your initial inquiry you stated there would be four guests, but you made the reservation for one. You did remedy this when informed that there would only be accomodations for one guest. After you and your crew stayed for a week, you booked for a second week since your crew had not completed the tile work you were contracted to do while in town. You were provided with a clean, safe, and comfortable environment in which to stay. If this was not the case, then it is unclear as to why you chose to book for a second week and inquired about staying for a third. During the second week, because you ran out of tile, you left a day early. Using bullying tactics via text messages, you demanded a free stay during the third week due to this early departure. Due to insurance purposes, this would not be possible since there would not be any insurance coverage that is required from the guest. There are cancellation policies and house rules for a reason. Bullying the host is unacceptable.

Carrie, When booking with Vrbo, there are house rules, fees, and conditions that you are agreeing to with your reservation. House rules state that there are extra guest fees for any reservation over 2 guests. You were approached about the number of people in the house, due to the fact that your reservation was for two guests, when you actually had five. Accomodations facilitate the number of guests that are booked. It is also a house rule that check-out time is before 11:00 A.M. It was after 11:00 A.M. and you had not left the house. As the property owner, I do have a right to be on the premises, for some reason, you perceived this as " stalking". We do need guests to check-out in a timely manner to prepare for the next reservation. When extra guests stay that are not accounted for, more laundry and cleaning time is required. We are premiere hosts and go through great measures to make sure the home is clean and well maintained. Premiere host status is only achieved through providing a pleasant stay for our guests. Previous guests have given positive reviews. We only ask that guests be considerate of the neighbors and treat the home and it's furnishings with respect. Vrbo hosts, double check that the correct number of guests are accounted for in your reservations. For most guests that are honest, this will not be an issue, but there are others that will be defensive and combative when caught being deceitful.

Deborah, your less than favorable review of the home is unwarranted. You were inconsiderate with your last minute requests, inability to follow house rules, and an impolite attitude when we first met. These are all red flags to us, as well as future hosts. We have hosted many guests who appreciated our home being open to them and what it had to offer. They also respected the home and it's furnishings. You failed to mention you had no problem consuming the snacks and drinks available to our guests. As a courtesy, please wash your hands after eating Cheetos and keep pets off the furniture, as your dogs left stains as well. The frozen food, snacks, drinks, shampoo and soap are all complimentary and a convenience to our guests, should they forget their own. The home is clearly described as a two bedroom. Perhaps, you did not read the description. You seemed disgruntled when you were unable to stay another night. The home was already booked for that evening, and the following one, when you made your reservation. Again, an oversight on your part. There were no complaints from any of the guests immediately following you. As stated earlier, your unfavorable review is unwarranted. We WILL NOT recommend you to other hosts.