"Sea Gem of the Beach"

Thank you for your feedback Casey. We take guest concerns seriously and have addressed, and are in the process of addressing, the maintenance items that were brought to our attention. We would like to clarify a few points for future guests. The unit does have three queen-size sleeping spaces: two queen beds and a queen Murphy bed. Bedding for the Murphy bed was provided in the unit. The sofa had mistakenly been identified as an additional sleeping space in the listing, and we corrected that information once it was brought to our attention. Regarding the door, a backup key is secured in a lockbox directly next to the entrance, allowing guests to lock the unit from the outside, and those instructions were provided during the stay. We appreciate feedback that helps us identify areas needing attention and have continued making improvements to the property. While we regret that Casey’s experience did not meet his expectations, we want future guests to know that we are responsive to concerns and work to address issues when they are brought to our attention.