Modern Oasis near Lake Eola

Thank you for your thoughtful and detailed feedback about your recent stay. We’re truly sorry to hear that parts of your experience didn’t meet expectations, and we appreciate you taking the time to let us know. We apologize for the smell upon arrival and the condition of the towels and bathroom rug — that’s not the experience we want for our guests. We’ve addressed these concerns with our cleaning team and have already replaced all stained items and are taking steps to improve ventilation in the unit. We also appreciate your comments about the futon. We understand it was not as comfortable as you had hoped, and we’re updated our listing to more accurately reflect its size and style to avoid confusion in the future. It was a last minute change due to a previous guest destroying the old one. We’re glad to hear the location worked well for your needs and that you were able to bring your dog — we know how important it is to have our furry friends with us while traveling. While we regret to hear you’ll be opting for a hotel next time, we hope you might consider staying with us again in the future. Should you choose to return, please don’t hesitate to reach out directly — we’d love the opportunity to provide a better experience.