Enchanted Oaks~Lovely Retreat in the Treetops~Gorgeous, Peaceful, Private

We are sorry these guests were unhappy and wish that they had let us know at some point during their stay. All but one of the pots and pans are new, they are clean and very usable. We did replace two cookie sheets as well as the single pan that had a couple scratches in the bottom. In addition to the three wine glasses there is a plethora of drinking glasses, beer steins and mugs. We have since added three more wine glasses. The stainless refrigerator, like all the appliances, is very clean, fully functional and looks great. We remedied that issue with a squirt of WD40. The gas grill starter is broken. We provided a long handled lighter for their use, the rest of the grill is fully functional. We just ordered a new gas grill for the summer season so that all future guests will not have to light the grill by hand. There were many days of heavy rain and wind during their stay. The deck was cleaned on the day they arrived and once in the middle of their stay. Perhaps they mistook yellow, Spring pollen as mold. There is no mold anywhere on the deck as we clean and maintain it regularly. Enchanted Oaks is not only a lovely, well appointed, one bedroom home with fully stocked kitchen, surrounded by a peaceful forest but it’s also an excellent value. You would be hard pressed to find a vacation rental or hotel in our price range that’s as nice in this area. Please refer to our 57 positive reviews for a balanced description of Enchanted Oaks.

Hi Carol, Thank you for your review. I'm so glad you enjoyed your stay. The fireplace was repaired several months ago and now it does need to be replaced. Unfortunately, we cannot get the unit we need at this time due to supply chain issues. There are three electric heaters in the cottage, most guests find that two are sufficient to heat the whole house. I am very concerned you used the gas stove for heat, it's dangerous and entirely unnecessary. I have an even more powerful heater here that I would have gladly brought over. It is usually too much heat for the space but it has been colder than usual these past few weeks and everyone is different in what makes them comfortable. I really wish you had said something during your stay. We communicated quite a bit and you never said a word about being cold. I hope that future guests will be clear about their needs while they are here so I can fix the situation immediately. That's what I'm here for! We hope to have a new fireplace soon, it's on backorder and will be installed as soon as it's delivered. Thank You, Kari