Splashin and Relaxin | Paws Welcome! New Cabin w. Indoor Pool + Hot Tub

Thank you for sharing this positive feedback. I’m glad you enjoyed the cabin and your time on the property.

Thank you for sharing your experience and kind words about the cabin and neighborhood. We are glad your grandkids enjoyed the pool and hot tub. We also appreciate you pointing out the pothole in the driveway, and we will address this with our maintenance team.

Thank you for sharing this thoughtful feedback. I’m glad you found the home clean, the kitchen well stocked, and the hot tub and pool enjoyable, even on rainy days.

Thank you for sharing such kind feedback and for recommending us. We are glad the check-in and check-out were easy and that the cabin was a great fit for your family. It is wonderful to hear you made special memories during your stay. We truly appreciate that you plan to stay with us again and look forward to welcoming you back on your next vacation.

Thank you for sharing such thoughtful feedback about your stay. We’re glad the booking process felt smooth, even over a holiday weekend, and that our team was able to resolve the breaker issue quickly. It’s wonderful to hear that the home, pool, hot tub, and deck all worked well for your group and that everyone had space to relax together. We truly appreciate your kind words about the property and surroundings.

Thank you for taking the time to share your feedback and for highlighting the convenient location. We are pleased to hear that you enjoyed the inside amenities, and we are sorry to hear that certain aspects of the property did not meet expectation. We would like to note that the pool is not heated during the summer season. Upon review we did not receive any reports during your stay regarding the odor, or the toilet malfunctioning. Had these concerns been brought to our attention while you were in house, we would have welcomed the opportunity to investigate and assist. That said, we appreciate you bringing these matters to our attention. Your comments regarding the outdoor areas and the odor near the hot tub have been shared with our Operations Team for review and further assessment. Thank you again for your feedback. We appreciate your insights and are glad you were able to enjoy several aspects of the property during your stay. Your Jackson Mountain Team

We appreciate your positive feedback! We regret the inconvenience regarding the pool temperature, and we will explore options to address this for future guests. Thank you for bringing this to our attention!

Thank you for sharing this important feedback. We are sorry for the lack of privacy you experienced and understand how uncomfortable that must have felt. We will review and upgrade the window coverings, especially in the bathrooms, to ensure proper privacy for future stays. Your comments help us make the property better for all guests.

Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay and found the house comfortable and well located. We're glad to hear that your fur baby also had a great time. It's always wonderful to hear that our guests had such a lovely time during the Thanksgiving week. Thank you for the 5-star review!

Thank you for taking the time to share your feedback. We are pleased to hear that you found the cabin lovely. We sincerely apologize for the frustration you experienced regarding your arrival upon review; our records indicate that the home was not yet ready, and we apologize for any inconvenience caused by the delay. Our records do reflect that the morning after your arrival, our Guest Services Team reached out to ensure everything was going well, and your response was, "We are doing wonderful. Everything is great. Thank you for checking on us." Later, you notified us that the hot tub temperature was not where you expected it to be. Our team advised that the hot tub should be set to its standard operating temperature and provided guidance to help troubleshoot the issue. We understand that the hot tub was an important part of your vacation plans and regret any inconvenience. Thank you again for sharing your feedback. Your Jackson Mountain Team

Thank you so much for your kind review! We're delighted to hear that you and your family had a wonderful stay at our home. It's great to know that you enjoyed the convenient location, the stunning views, and the amenities like the pool and hot tub. We appreciate your feedback about the luggage racks, and we'll make sure to address that for future guests. We're grateful that you chose to stay with us and hope you'll consider visiting again in the future.