Horizon South #34B | Access to Pools + Hot Tub & Fitness Center

Thank you for sharing your experience with us. We sincerely apologize that aspects of your stay fell short of expectations as this is not the standard we aim to uphold at Southern Vacation Rentals. Upon review we do not show any concerns were reported during your stay to our 24/7 Guest Services team who would have promptly notified our local Property Managers for prompt resolution. Please note that our 24/7 Guest Services team is always available to address any concerns that may arise before, during or after your stay. Your feedback is invaluable as this helps to enhance the overall guest experience and we hope to have the opportunity to host you for a future stay. Your Southern Team

Thank you for your feedback. We’re sorry for any frustration caused by the parking and wristband requirements. Guests are allowed, but not guaranteed, up to two parking spaces, and passes along with wristbands must be purchased directly from the HOA office. For full transparency, paid parking is noted on the property listing and in the guest portal provided before arrival. We understand this may have been an unexpected expense and appreciate your comments. We hope to have the opportunity to welcome you back for a smoother experience in the future.

Thank you for your feedback. I apologize that your stay with us fell short of expectations. We here at Southern strive to make every guest's stay as pleasant as possible. I do see that you reported the leak on the second day of your stay to our 24/7 Guest Services Team. We have local Property Managers ready to assist with any concerns that are brought to our attention. Upon further review, I see that our operations team was there the next day to address the issue but did not find a leak. We have scheduled a walk-through of this property with our team to do a thorough inspection of the property and conditions to have any items addressed with the owner. I hope you can provide us the opportunity to regain your patronage with Southern Vacation Rentals. We look forward to hosting you again in the future here on the Gulf Coast. Thank you, Your Southern Team