4/10 - Insatisfatória
Catherine U.
21 de maio de 2024
Pontos positivos: Check-in e localização
Pontos negativos: Comunicação e precisão do anúncio
Stay at the Cape
I did not stay but there were alot of the items damaged or broken. Too much to list and the Host was horrible and harrassing throughout my sisters stay which ruined her experience with her 18th birthday celebration with her last daughter. I had to go to the store and purchase 2 pool sticks because the existing ones in the game room were broken. The gameroom couch was broken and my cousin was carrying her baby nephew and hurt her back when she went to sit down. The back rest was broken. The floating amenities in the pool were leaking and the pool basket ball hoop was broken and I accidentally stepped in a piece of plastic that was broken on the base of it. The grill was disgusting. I took the time to take it apart and clean it thoroughly. The Dryer took almost 2 hours to dry 4 towels and made sure the lint filter was clean. The Refrigerator inside light would work on and off. My sister was also overcharged for extra guests that never stayed over night they left at 1:30 in the morning because of such a long trip from jacksonville. This was a celebration and guests came and visited and left just to see my sisters daughter (niece) birthday. It was never a party and by the rules and definition of VRBO of a party means disruptive to the neighbors in short and that never happened. Not one complaint from any neighbor. Never again will I book this VRBO or any. The message was crystal clear with the host. If I can give it a 0 I would.
Catherine U.
Hospedou-se por 2 diárias em mai. de 2024
