6/10 - Razoável
Jesse M.
30 de nov. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The cabin’s location is fantastic — within about 30 minutes you can easily reach Gatlinburg or Pigeon Forge, which made exploring the area very convenient. That said, the cabin itself has several flaws that made our stay less comfortable than we had hoped. There were no dressers or hangers in the closets, which made unpacking for a week-long stay difficult. The master bedroom’s bed was extremely noisy, squeaking with even the slightest movement, and the living room furniture was uncomfortable, with some pieces appearing broken or heavily worn. The game room was another disappointment, as the air hockey table was broken — a letdown for the kids who had been looking forward to it. The biggest frustration, however, was the gas fireplace. We were excited to use it, but it wouldn’t light at first. Customer service was excellent and quickly sent Will to help, but even after he got it working, the fire would only stay lit for about 10 minutes before going out, no matter the flame setting. Overall, we did enjoy our stay thanks to the great location and responsive customer service, but the cabin itself could benefit from some much-needed updates and repairs.
Jesse M.
Hospedou-se por 7 diárias em nov.. de 2025
