Gatlinburg Cabin Mtn View Tickets Heart Whirlpool Hot Tub King Bed Fast Internet

Thank you, Breanna! I'm so happy you enjoyed our cabin, finding it very clean with everything you needed. We look forward to next time!

Awesome! I'm so happy you enjoyed our cabin and that we exceeded your expectations. Thank you so much for your recommendation.

Thank you, Ron and Jo! We're happy you enjoyed the convenient location, the bed and the mountain views. We enjoyed hosting you all and hope you can come back soon too!

We are so happy you enjoyed your time in our cabin, Robert! Thank you for reporting the issue with the air conditioner so we could get this fixed for you. Come see us again!

We are so happy you enjoyed our cabin. The Wi-fi has always been strong with unlimited strength. It must have needed a restart due to the thunderstorms that moved thru. I wish you would have called me! I would have been happy to provide instructions to unplug the router and plug it back in to restore the Wi-fi signal strength. Come see us again and if you have any problems, we are just a phone call away!

Thank you, Marla! Yes, our cabin is in The Great Smoky Mountains. Glad you enjoyed it! Come see us again.

After reading your review I was concerned and asked the rental company about texts. I discovered there was a problem with your credit card. They reach you by text since you couldn't be reached by phone. Had the rental company been unable to communicate, you would not have been able to get into your cabin for your requested late arrival. They showed me a total of just 4 texts from them with the 4th and last text asking how was your stay in text with no response. I don't feel 4 texts would annoy anyone, but I'm sorry you were offended by 4 texts! Our Verizon wi-fi is disclosed in our rental agreement where you 'clicked to agree' online. Wi-fi is limited in general in the Great Smoky Mountains unless you stay at a hotel and most of the hotels charge for internet in their rooms. Cable internet is not offered many places in Gatlinburg or Pigeon Forge. There is no charge to use our Verizon wi-fi and we share our wi-fi with our guests. If guests want to stream, we only charge our guests what Verizon charges us. Also, we did specify our internet is Verizon wi-fi in the description. Most people know cell data packages have limits. I'm so sorry you are not familiar with cell phone data packages and did not realize streaming movies would consume significant data. Your confirmation had a full paragraph about the internet usage at the top of page 2. Maybe you didn't read it? I reached out to the rental company. They showed me where you left on Sunday and they released your security deposit on Monday as they are closed on Sunday. They also showed me where they sent an email advising the security deposit had been released on that same day. I'm sorry you didn't enjoy your stay at our cabin!

Thank you for the wonderful compliments and taking time to review your time at our cabin! We can't wait to have you back with us again.

Awesome, thank you! We look forward to having you all again!