4/10 - Insatisfatório
Edward W.
29 de nov. de 2025
Pontos positivos: Limpeza e comunicação
Pontos negativos: Check-in e precisão do anúncio
•The house was generally nice, very clean. •No outside lights, we arrived after dark – which occurs very early this time of year. •Two codes provided to open front door. The keypad deadbolt did not operate. Fortunately the lock box opened providing a key to unlock the door.•The binder inside, on the coffee table, provides little information about the house. It outlines, briefly such things as the trash procedure but not much else.•Window blinds in the two upstairs bedrooms are broken and damaged. •The smoke alarm sounded for unknown reasons. Occurred early morning when everyone was still attempting to sleep. Shut down almost immediately but not a very comfortable situation.•Lack of heat was issue. First floor heat worked just fine. The second floor, all one zone, was cold up arrival. After more than an hour we could not get the heat to function on the second floor. The thermostat would display “Heat On” but nothing would change. We attempted to check and change what appeared to be programmed to ensure day, time, etc. was correctly set, all to no avail. The result was a cold second floor. We were cold all night, second floor temperature was 54 degrees in the morning. Worse than that was the fact that there were essentially no extra blankets in the house, so everyone on the second floor was cold all night and did not sleep well. Very disappointing and likely due some kind of partial refund.
Edward W.
Hospedou-se por 1 diária em nov. de 2025
